Freaking Sprint Wireless....

I am so pissed of right now. For 3 almost 4 weeks now my phone has not worked. Well let me rephrase that. It hasn't worked in Bridgeport. It takes forever to make a call and then when I finally get the call to go through it drops after 2 mins. It takes even longer to get the calls to through to customer service. The call aways drops, and they keep asking what problem I am having. One lady called me back 5 times before she finally realized I was telling her my phone kept dropping calls. I have called them at least 3 or 4 times every week. They keep telling me we have fair service and they will send someone out to check it but there are no outages in my area. I have had 3 work orders and spoken to several supervisors and it seems they keep passing me of and just not responding. I have had enough. Today the lady tells me there has been a tower out since March 22nd. I have had enough. Either they fix it or I am changing service. I don't understand them. We have 5 phones with them and our bill is almost 300 a month and I have a crazy ass husband that like to upgrade all the time. I would like that outside of businesses we are their favorite kind of customer.